Mail to Vodafone.mobileemail.net stuck - returning Connection terminated with status: 2562

Notes/Domino 8 Forum

Subject: Mail to Vodafone.mobileemail.net stuck - returning Connection terminated with status: 2562

Feedback Type: Problem

Product Area: Domino Server

Technical Area: Error Message

Platform: Windows 2003 server

Release: 8.0.2

Reproducible: Intermittent

About four or five times in the last couple of months, emails addressed to @mobileemail.vodafone.net sit in the mail.box whilst emails to other internet domains are sent successfully. Emails to @mobileemail.vodafone.net previously have been delivered without any problems. If I restart the router task the emails are then delivered immediately.

The following is reported in the Log (with SMTPClientDebug=1 enabled)
1/11/2008 19:57:31 [0670:000E-044C] SMTPClient: Attempting to Connect: Host MOBILEEMAIL.VODAFONE.NET, Port 25, SSL Port 0, Connecting Domain rtsmail.realtimestore.com
01/11/2008 19:57:32 [0670:000E-044C] SMTPClient: Connection terminated with status: 2562
01/11/2008 19:57:32 Router: No messages transferred to MOBILEEMAIL.VODAFONE.NET (host MOBILEEMAIL.VODAFONE.NET) via SMTP: Remote system no longer responding

This has occurred with both Domino 8.0.1 and 8.0.2. Any ideas as to whether it is a problem with Domino, mobileemail.vodafone.net or the network?

We are also running Trend ScanMail for Domino 3.0 SP3 Patch 4 on this server.

Thanks

Feedback number WEBB7L3SVS created by ~Delores Eknuader on 11/04/2008